More Contact Info

Toll-Free Number:

(800) 227-7437

Headquarters:

(561) 365-2000

13995 Pasteur Boulevard Palm Beach Gardens, Florida 33418

Investor Relations:

(561) 365-2020

Fax:

(315) 432-6620

Company Address

Carrier

13995 Pasteur Boulevard

Palm Beach Gardens,

United States

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Complaints & Reviews — Carrier

7 Feb, 2021

Multiple breakdowns on unit a little over a year old

Within two weeks of having a $13,000.00 Carrier Infinity AC unit installed we had to have the mother board replaced. Since then we have had the service company out here several times for Over pressure issues and sensors going bad! If your unit goes bad Friday afternoon there isn’t even a way of calling parts until Monday... Read more➤

Heating, Cooling and Air Conditioning

17 Jan, 2021

Rotten Warranty and Zero Customer Support

Our heat exchanger failed after only 8 years of service. It was replaced under warranty along with a huge bill for labor. Originally, we thought we had a lifetime warranty. Now, on the replacement part, our dealer told us we only have a 20 year warranty, and that is…

Heating, Cooling and Air Conditioning

16 Oct, 2020

Carrier warranty lets service provide charge Trip fees to cover warranty workrk

Have several Carrier HVAC systems in home, rentals and Business. If had a problem installer fixed under warranty quick and with no fees. Today main furnaces in home failed. Called installer. Confirmed was still under warranty. But they now require a trip fee $209.00. Carrier now allows service provider to charge anything they want! Making the warranty... Read more➤

Heating, Cooling and Air Conditioning

29 Sep, 2020

Carrier Installation Charges

Carrier having subcontracting installation service in India.I am from Mumbai &I have purchased AC from Amazon. They are asking for Rs 1600 for installation & Rs 6200 extra for material for extra 13 feet. When I have have taken quotation from external installer they asked only Rs 3200 compared to Rs 7800 from carrier contractor. So carrier... Read more➤

Heating, Cooling and Air Conditioning

10 Aug, 2020

I have a new carrier unit that was installed last May and this is the my first service call and they had to replace the capacitor. Isn’t that strange for a new unit?

How could a new capacitor be needed in a new A/C unit that is just one year old. Is it possible that this is really not a new unit? After all, how would I really know? How do I check on that to make sure I did not get a lemon. This unit cost me close to... Read more➤

Heating, Cooling and Air Conditioning