For many months I had a booking for april 11 2020 on carnival breeze from port Canaveral. This trip was cancelled by carnival due to this awful pandemic virus. After this cancellation I called and had an operator move this booking to January 16 2021 on carnival radiance. Booking g43kh7 monies I paid was moved to new...
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I filled out the form on 3/30/2020 and was told 7-10 days for refund. The credit card Carnival World MasterCard says they have not received anything when I call Carnival they say they have sent the information. I would like to know when I can expect to receive my refund. I realize that is a difficult time,...
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Cancelled cruise on April 10th, 2020 and charged a penalty. Told that I would recieve the refund within 14 business days because of COVID. Carnival terms and conditions, states 5-7 days for refund. I was told I would if Carnival cancelled cruise that I would recieve 100% refund. When calling customer service no one has any answers....
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Carnival Cruise Glory booked for April 26 toMay 3, 2020. Cruise cancelled by Carnival due pandemic. However refund of deposit, $250.00, being denied by Carnival. Being told refund not due because additional payments were not received. My response deposit made on cruise that was cancelled by cruise line due to pandemic. Cruise departing from New Orleans, La....
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On May 5th at approximately 4:45pm, I called Carnival Crusie Line to request a full refund of a cruised planned for August 16th 2020 out of the Baltimore Harbor. The Port was closed because of the coronovirsus. This reservation was to be part of a Wedding party (Family and friends honeymoon). Now since everyone else have already...
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Travel Quality
In mid-September 2019, a trip to Italy was organized. Without going into the details, I will mention the following main facts: 1. The bus driver and guide were hired from two different companies and unfortunately the two parties were unable to work together, which gave the impression that you were in a hurry. In addition, drivers are not welcome. 2. On the spot in Italy the hotel was good, but the quality of the transit hotels was very unsatisfactory. 3. The quality of the bus is very poor and it broke down. The bus could no longer be driven due to the damage. People were helped to leave the bus. After a while, another bus arrived, which took all the passengers to a certain point A, where again everyone had to get off and wait for the bus from Europe to go back to Europe. In the middle of the night, without a guide, we had to look for a warm place to meet the bus. 4. Bus drivers are very unkind - neither pre-selected teas nor coffee on the bus are provided. Let's not talk about the toilet at all. :) 5. And most importantly - as compensation - for this whole nightmare - the guide offers a 10% discount for the next trip, which is offered by VRK travel! : D: D: D..I have no comments on the following offer! : D
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