I don’t think I’ve ever been so frustrated in my life. We bought two tickets from them, the airline canceled the trip because of Covid-19. To start a refund process ExploreTrip told us that we have to pay 50$ per ticket, so we paid $100, five months latter and after calling them almost every two weeks still...
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We booked a flight with you on Febrary 27 from montreal to cancun leaving march 9, from montreal, returning april 10th, 2020. Pnr uwmqie et20y2700134. WIVOIC, price 987.52$. We paid the amount by a cc, to you, you never advice us that the return flight was cancel, no more flight to canada starting March 24, border were...
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I I have a return booking from Hyderabad to Toronto on 24th March from air India airlines. In India government has passed a bill that no international flight will be flying from 22nd March
The customer support agent was very annoyed by my request to cancel my booking due to the travel restrictions imposed by Turkey (entet/exit) the country and assured me there will be a flight which makes no sense since it is an official annoncement and tourist travels are ban ed till 17th of April (currently 15th of March)...
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Booked a flight with them through a skyscanner offer and was told I had to pay for seat assignment. I was only able to select seats for 3 of our 4 flights and when I called Cathay Pacific to inquire why was told that I should not have been charged at all as we are a family...
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