Providing services
I want to tell you how I went with Vodafone. Two months ago I picked up the phone, concluding a contract for 24 months. After 4-5 days, the phone started to shut itself off arbitrarily, show that there is no zone and report that the memory is full, etc. , in a word, gossip. Repaired for a week, according to the extract, all the insides were replaced. When I received the first bill, I was shocked! What they kept at the expense of me is not clear, because my calling habits have not changed. Okay, at the time of purchase I was ordered to change to another tariff plan, go to Free 6, so this plan is definitively missed on September 8 call or could not change to another plan and pay more for the phone itself if needed. The operator does not know, connects with a specialist, she will watch, solve the issue, etc. , the carousel will call today or tomorrow. Waiting days 4, call, wait againwill call, waiting for days 3, finally calling, she is not up to date, what is the situation, I will tell you that I am still alive and want to change the tariff plan or let me know how much the fine will be and I will leave with both numbers, one free, the other married. I'll call you back, waiting... Sep 22 I called to find out which year I will be called back. There was no specialist on the spot and the poor operator admitted that he would definitely call me tomorrow, I waited for everything on September 23... than anything! Call again today and please connect with someone above. I connected, I told my grief, all the emotions of this long waiting time and he told me that he would check the information and call me... I haven't laughed in this for a long time! Honor having an honor, after 5-10 minutes also called back and briefly said that the tariff plan can not be changed, that if I bought a defective phone, then these are my problems,if you can't use it, then I will do an examination and then I will return the money and my fine is 97 dollars and I can be free. Did I have to wait less than a month for this information? I'll pay the fine and Vodafone with God. I just want to warn the others, look what you're tangling! I'm a gold customer with them, but now the attitude... I just wanted to warn you, the rest is up to you. It already says that school costs money, for me it is a pleasure 97ls and a long, long wait.
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