Upon restore of 292GB of data, the process created a folder called “Restore Filepath Too Long” where it placed > 10,000 files. They claim this is a Windows limitation (256 limit path / file length). That said, I’m able to SEE the full path name in the Carbonite Repository… so why can’t I at least get a...
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I was a subscriber to Carbonite for 2 years. When my computer went down in December, I went to Carbonite to retrieve files that I could not retrieve from my fried hard drive. They hadn’t been backing up my files for the past eight months! Useless!!!
have been using Carbonite to backup and save my documents and folders and now that I my computer went down – have tried to get my files back for over 2 weeks. All reps tell me how great their system is but when they try to fix the issues am told how it has not worked properly....
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I have been a customer of Carbonite for many years. All my family photos including kids’ pictures were saved on their servers. A month ago, Carbonite deleted them for reasons they were not able to determine. I asked that they recover them but despite multiple conversations with various levels of their customer support staff, they have refused...
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I saw in an email that Carbonite had charged my credit card for $71.99. I have a new card with a new expiration date so they had to go into my computer system to get my new expiration date. I have the Carbonite program disabled but they still charged my card. When I…
