I live at 602 Lakeshore Rd Fort Erie and have regular deliveries made each week. The driver named Robert is always polite , accommodating and professional. He always greets you with a smile. A GOOD NEWS report ! Perhaps if more drivers treated their customers this way you would have more positive reviews.
On more than one occasion, scheduled pickups just never happened. In one case, the employee said she could not see the pick up on her system. In another instance, she said there was construction on the street and it was closed. Despite the fact that we are ten steps from the corner street where she could have...
Read more➤
1/2 packages of the order received no problem. The other has just been going back and forth to two facilities. The status goes to “missort” then goes in an infinite loop (it seems). I have been trying to get ahold of customer service for three days now…which makes me feel like it does not exist… User’s recommendation:...
Read more➤
I’m waiting for 2 packages to arrive, they have my phone number but never attempted to contact me. The driver arrived, wrote a note to say “attempted but not home” and drove away, as I watched after I received the SMS notification. Driver never attempted to contact or buzz my apartment – this is TERRIBLE customer service....
Read more➤
Package was to be delivered a week ago, held at Canpar, has been a week trying to get a hold of someone via the phone, email and the chat live still nothing, would never buy anything that would be shipped thru Canpar. This item is a birthday gift doubt it will be here in time even thought...
Read more➤
