More Contact Info

Toll-Free Number:

(800) 334-8157

Legal:

(800) 665-6381

Privacy Inquiries

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 10:00pm

Saturday: 10:00am – 8:00pm

Company Address

R.J. Reynolds Tobacco Company

P.O. Box 2959

Winston Salem,

United States

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Complaints & Reviews — Camel Cigarettes

22 Apr, 2020

Bought bad ciggerates

I went into a gas station here in my town bought 5 packs of cigs and they was all stail and they wouldn’t let me return them they said they can’t return them after they are open u have to check the date and no where on them has a date so I’m pissed I can’t smoke... Read more➤

Cigarettes and Tobacco

25 Dec, 2019

Error code s49

Went to store to use mobile coupon and when I clicked on redeem now I received error code s49. This has happened a few times before in the past year but never tried resolving the issue.

Cigarettes and Tobacco

23 Nov, 2019

Stem in my cigarettes

Well to start I wouldn’t be as mad if your customer service didn’t hang up on me but yeah having stems in my cigarets kind of *** me off and then to get hung up on made it worst.

Cigarettes and Tobacco

27 Oct, 2019

Hooked on camels thanks to camel cash

It is sweet that you hooked me on cigarettes with camel cash and now you’re trying to hook my kids with your coloring book style cigarette packs I do not appreciate them and neither does anyone else

Cigarettes and Tobacco

15 Oct, 2019

Mobile coupon app is locked

I have been trying everything your personal told me to do and it still isnt working to get into my mobile coupon account and after 45 years of using camel products this is close to the hair that is gonna break the camels back and im not gonna call customer service again

Cigarettes and Tobacco