More Contact Info

Toll-Free Number:

(800) 334-8157

Legal:

(800) 665-6381

Privacy Inquiries

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 10:00pm

Saturday: 10:00am – 8:00pm

Company Address

R.J. Reynolds Tobacco Company

P.O. Box 2959

Winston Salem,

United States

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Complaints & Reviews — Camel Cigarettes

19 Aug, 2019

Burning lips

What have you done? They are BURNING, Burning lips.

Cigarettes and Tobacco

17 Jul, 2019

Change in menthol packaging

I would love to know who came up with the next packaging for the menthols. Both menthol and menthol silver are almost identical. Since the changes I have been given now 9 wrong packs. And who requests receipts for cigarettes. So there is no way of exchanging them. I am beyond baffled at who designed and more... Read more➤

Cigarettes and Tobacco

26 Jun, 2019

Smart phone coupons

Changing to SMART PHONE $1 off coupons in your packs discriminates against those of us who smoke this product and don’t have smart phones! We can’t benefit from these coupons! By doing this kind of coupon promotion, all you want to do is get into a person’s personal information and “badger” them with unsolicited ads! UNFAIR!!!!!

Cigarettes and Tobacco

22 Jun, 2019

I bought a carton of camel non filther and the whole carton was stail

I want a refund and store says all sales final

Cigarettes and Tobacco

21 Apr, 2019

Poorly wrapped Camel 99’s

For the last 9 months that i’ve bought Camel 99’s full flavor cigarettes 1 out of 3 cigarettes break off near the filter just by trying to remove one from pack. It has been very costly. Very very disappointed

Cigarettes and Tobacco