More Contact Info

Headquarters:

+8 136 894 7772

Headquarters:

+8 136 894 7772

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 10:00 am – 5:00 pm

Company Address

Enigmo Inc

Akasaka 8-1-22, NMF Aoyama 1-chome Building 6th Floor, Minato-ku

Tokyo,

Japan

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Complaints & Reviews — Buyma

15 Aug, 2021

Refund not given/no action

I ordered and paid 1pair of chanel shoes.the item was not shipped out and cancelled.refund not given

Footwear and Clothing

26 Jul, 2021

Changed price after they knew I was interested

I was going to order a Gucci purse from this site. I contacted the seller and said it was available. When I ordered she then sent a message and said it was still available but raised the price by $500 US dollars. I would not order from this site again. They posted item for sale at 1... Read more➤

Footwear and Clothing

25 May, 2021

I need to stop a order that was maid on may 11 , I don’t interested in the merchandise anymore.. please refund my money back ASAP

I need to return a merchandise, I’m no longer interested in, it has been two weeks.. Please I’m begging for my money back

Footwear and Clothing

25 Apr, 2021

Change size on coat

Only Japanese language available! I would like to change the size on a coat I ordered. I would like to change the size from 36 to 34. The number provided keeps answering in only Japanese.

Footwear and Clothing

8 Feb, 2021

Resolved: Item didnt receive and Buyma didnt response

Update by user Mar 10, 2021 Company fixed the issue and I have been provided with full refund. The item is refunded but I was totally not happy about their handling procedure. The seller keep waiting for Buyma’s release on the shipping invoice but there is no response from them. Finally the purchase has to be cancelled... Read more➤

Footwear and Clothing