Budget Truck Rental



Budget Truck Rental

Average Rating:

3.29 / 139 votes / 80 reviews
6 Sylvan Way, Parsippany, New Jersey, 07054
United States
Phone: (800) 462-8343
Web: http://www.budgettruck.com/

Category: Rentals

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Complaints & Reviews — Budget Truck Rental

I am contacting you to express my frustration and disappointment with my recent experience using Budget truck rentals. I had rented a truck for a move from California to Arizona and upon receiving our truck we instantly noticed that it was filthy and infested with ants…

I reserved a truck from Budget Truck Rental, when I arrived, about an hour later, they told me that they did not have a truck available, even though there were several trucks sitting on the lot, visible from where I was standing. The clerk didn’t even log my arrival, even after putting my info in the system… Read more➤

Budget Rental Truck was the WORST EVER vehicle rental experience of my life. Was given a 26′ truck instead of the 16′ I reserved because they couldn’t get to the 16’truck. It was DISGUSTINGLY FILTHY, and the low coolant light was on . I added coolant .It broke down in…

I am in the process of moving from Houston to LA and the tongue of my car hauler just snapped off. Thankfully I was only doing 3 MPH but I have been waiting 7 hours for their roadside assistance to deliver a replacement. I was just told it will arrive sometime tomorrow. This puts my almost 2… Read more➤

Update by user Oct 03, 2020 I called and they told me that even though I had given a credit card I was not guaranteed a truck in the contract and said I cancelled that morning of the 11th that is an outright lie on their part. They hung up on me when I stated just that… Read more➤

Have a charge on my debit card but never rented a truck because of availability

I reserved a moving truck about 3 weeks ago and the day i am moving they said they dont gave an available truck ,the customer service are not willing to do any effort the put me on holdfor 1 hour just to get rid of me , and they did not proposed any solution , so no… Read more➤

I reserved. A moving truck from westand location and the day iam supposed to move I received a call stating that the truck is not available, i spent more than 5 hour with customer service and every time they told me that they gonna call me back and find a solution till the day ends and the… Read more➤

Update by user Apr 09, 2020 /they put the money back on my card, but this dealer is very shady Original review posted by user Apr 09, 2020 This guy is SHADY he will change your reservation and put charges though that are not ,If you turn your truck in here carefully check your paper work. User’s… Read more➤

i rented truck ended up keeping it for a total of four days they are billing me six cause the man took extra time before processing as being turned in anywayys they keep telling me my bill is right but they wont answer me why i was billed twice on my card one for 180 and one… Read more➤

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