An order place in June trickled in until the final package was received in September! The colors did not resemble the colors shown on-line and looked terrible together so they were returned. Half was credited to my credit card and half was issued an in-store credit because it was past 90 days. BrylaneHome took OVER 90 to...
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I purchased 2 lounge chairs, paid a very high shipping cost and when received they were just too bulky. I was told by the rudest customer service rep that it wasnt a company flaw therefore I had to pay for shipping back. Both shipping to and back would cost more than the chairs!!!! Do yourself a favor,...
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I have been harrassed by Bryland Homes for the last 5 months for a bill that I have not made. I have an account with Women Within and the two companies are connected. With a mistake in THEIR bookkeeping Byrland Homes thinks that I owe them money and have been adding late charges every month for five...
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We’re really upset. My husband really liked the chair. I guess cheap materials were used.
Update by user Sep 17, 2018 See text added today to my original complaint. Bottom line: after some back and forth, I got a full refund. Update by user Sep 17, 2018 After a few emails with customer service with the company giving generic replies about “ship it back, we guarantee satisfaction, etc” (obviously they were not...
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