More Contact Info

Toll-Free Number:

(800) 677-0339

Customer Service:

International

(915) 225-4970

(800) 528-5150

Accessibility:

(800) 416-9486

Accounting/billing:

(888) 621-3809

Company Address

Brylanehome

500 S. Mesa Hills Dr.

El Paso,

United States

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Complaints & Reviews — Brylanehome

5 Feb, 2021

Defective Christmas tree

I ordered a pop-up Christmas tree from Brylane homes in December 2020 and upon receiving the tree the top lights did not work. I have called customer service several times over the past 2 months and sent many emails with photos as requested by their customer service representative. I have received no response or communication regarding this... Read more➤

Furniture and Decor

4 Feb, 2021

TO FIND OUT ABOUT AN ORDER

It took a very long time to receive my order, the call was to check to see when I would receive it. I will not order anything that I want to come in

Furniture and Decor

15 Jan, 2021

Checking on order placed Dec. 8 with DELV. 17-28 ????

Order # BHE250RDER ORDERED ON DEC. 8 WITH DELIV. DEC.17-23 BAMBOO CURTAINS ORDER FROM # 800-528-**** HAVE N O T RECEIVED!!!!!! User’s recommendation: Past service, GREAT , guess Santa took a nap.

Furniture and Decor

5 Jan, 2021

Trying to make payment by phone

Recording says will be with me in less than 5 minutes &;;; Im kept on hold for awhile.

Furniture and Decor

3 Sep, 2020

Tried to purchase curtains

If i could give them zero stars i would. For starters i ordered several pairs of curtains for different rooms of my home. After several days, they email me and tell me they are all backordered. Then a few weeks later they bill my credit card four times each curtain…

Furniture and Decor