More Contact Info

Toll-Free Number:

(800) 677-0339

Customer Service:

International

(915) 225-4970

(800) 528-5150

Accessibility:

(800) 416-9486

Accounting/billing:

(888) 621-3809

Company Address

Brylanehome

500 S. Mesa Hills Dr.

El Paso,

United States

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Complaints & Reviews — Brylanehome

21 Apr, 2021

Keep sending wrong color

I ordered the charcoal (drk grey) pouf a few weeks ago… The package gets here I open it… The mf’r is brown. So I send it back, get refunded. And decide let’s try this *** again. I can see the 1st time being a mistake or accident.. so I reordered. I received the package today… Only to... Read more➤

Furniture and Decor

16 Apr, 2021

Brylanehome has a hold on my checking account for $369 .I talked to Brylane they said they dont know about the $369 but yesterday $199 was taken out for merchandise.I will let you know if they also ta

I ordered an arch for my garden this morning the man I talked to said $300+ I told him it was on sale he gave me a price of$197.93 your email is charging me ober $300 please correct this or cancel order I cant afford $300

Furniture and Decor

9 Apr, 2021

Returne

Need to talk to a real person. She did not get one offer. She had no e mail address when she ordered. User’s recommendation: Don’t order customer service is terriblr.

Furniture and Decor

24 Mar, 2021

They receive my product but haven’t yet to refund me and this has been since December 2020

I purchased a product from them I returned the product December 2020 I still have yet to receive my refund now I am asking about my refund I have given them the order number now theyre telling me they dont know what that number is User’s recommendation: Be careful who you shop with.

Furniture and Decor

8 Mar, 2021

Very Bad Customer Service and bad product quality

I placed an order for window curtains last January 14, 2021; they were all backorders. They said they would give me a discount or the delays, but they never did. They want me to purchase again and give me a discount for the delay. If they can’t deliver a few items, how…

Furniture and Decor