Card transfers
Summer was in another country. SMS was sent to the mobile phone that there is a negative cash balance on the OPEN card! When I arrived in Longsdale, I wanted to close my account, because this card service is no longer relevant! Arriving at Swebank branch KR.Fourth Street, the bank specialist informed me - you have a negative cash balance of 328 dollars. Some reservations have been made and money has already been sent to the hotel from the negative balance! Write a claim with a request to review the case! The bank employee announces that this case can be considered for up to 40 days, moreover, from this amount (328 Ls) there is still interest - 60% per annum! In addition, the bank account is closed only after half a year, when there is a positive balance on the card, and the bank employee takes my card with him and does not give me any paper, that my card is now at the bank's disposal! After 2-3 days there is an SMS with the message that everything is in order with money, there is a small amount left that must be paid to close the account! Okay... I admit, it's not so much, I want to get rid of this wonderful banking service as soon as possible! However, the sequel follows... I arrived at the bank on 1.10.10 to pay a small amount and I was informed that I owed my friend 289 Ls! Eyes big, I want to beat everyone. The bank employee explains to me that on September 26, I have made more purchases! The question arises - how could I make a purchase if on 20.09.10 I have written an application for closing the account and my bank payment card is in ScandiBank? Another interesting moment - a bank employee explains to me that ScandiBank does not guarantee the security of VISA cards and allows the possibility that the card is used by someone else! The bank operator recommends that you do not pay anything, write a claim, their appearance and definitely the thing will be my good! Okay, said-done, I'm going abroad with peace of mind. I am currently in Russia and when I call home today I am informed that the bank has sent a letter informing me that I have a negative card balance - 316 USD and if I do not pay within 10 days there will be a fine - about 18 USD a day! Soks again! Call for smallpox - the foreign branch can not help! Call the American office! PS: calls are not cheap - about 0.55 USD / min. Switches ten times and listens to melodies by pressing the numbers, the result is 0! told me I couldn't access my account. After 2 minutes the result of the conversation - I have taken credit! Wonderful! Understand that you will have to go to rig to be clear about this situation! The following questions arise : 1) if the bank cannot guarantee the card security already - how can it count as a full-fledged bank? 2) finally stupid explanations where money is lost - you have probably taken credit! TIME? 320 USD is not such a small amount! 3) Who pays all the interest, phone calls, fuel, and moral compensation? 4) and how to deal with this situation now? I don't recommend this smallpox to anyone! The money is deducted from the account for each transaction, but the security is not guaranteed and the money is transferred without your knowledge! Customer service is also very poor compared to other banks!
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