More Contact Info

Toll-Free Number:

(888) 939-2877

Customer Service:

(305) 705-3752

Legal:

(888) 914-9661

Other Info

Other Info (opening hours):

Other Location:

Toronto, Ontario M5C 1N9, CA

Company Address

Boxy Charm, Inc.

880 SW 145th Ave. Suite 300,

Pembroke Pines,

United States

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Complaints & Reviews — Boxycharm

10 Aug, 2021

Why is my account cancel and no box after you charged my bank??

I logged into my account to make my choice and shop pop up but my account says I need to deactivate?!? I never canceled my account and have been charged for August box, which has not been shipped. I need my account put back to active and my august box. Otherwise I am due a refund.

Cosmetics and Personal Care

10 Aug, 2021

Haven’t received my box from July

The label was created, but it was never shipped to me, and I would like to know whats going to happen

Cosmetics and Personal Care

10 Aug, 2021

I did not get July box

I did not receive July box and the mo yes gone from my bank and I keep call and e mail you but no respond

Cosmetics and Personal Care

10 Aug, 2021

I want to speak with someone over the phone. It’s been 4 days and no email.

This is so frustrating you guys keep on sending my boxes to a different address. The address, I have on my account is different than where you ship my box

Cosmetics and Personal Care

9 Aug, 2021

Resolved: I wanted to cancel and I want my money back

Update by user Aug 09, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Aug 09, 2021 Baby getting money on my account with all my permission are supposed to cancel my message caption sense May 23 and they still charging me that money and I just want... Read more➤

Cosmetics and Personal Care