More Contact Info

Toll-Free Number:

(800) 510-5651

Customer Service:

Membership

(800) 886-8189

Nautilus Customer Service

(800) 628-8458

(800) 605-3369

General Info:

(800) 952-6927

Promotional Financing

Sales/ Reservations:

(800) 618-8853

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 6:00 am – 5:00 pm PST

Saturday – Sunday: Closed

Company Address

Nautilus, Inc.

17750 SE 6th Way

Vancouver,

United States

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Complaints & Reviews — Bowflex

11 May, 2020

Can’t reach (email or phone) customer service

Several one hour on hold phone calls with no answer. Emails not answered or otherwise acknowledged User’s recommendation: Don’t Buy until after service drastically improves.

Sport Equipment and Accessories

1 May, 2020

Question I’m Bowflex nobody’s answering your phones

Well not a complaint I understand all this stupid coronavirus where you’re short-staffed I just would have been nice to talk to somebody about Bowflex machines the older Bowflex Power Pro and the Bowflex sport I know there’s recalls on certain models I know the older…

Sport Equipment and Accessories

20 Apr, 2020

Return Xtreme Home Gym

i need to have my gym returned due to your customer service. I would like a call back as soon as possible from someone at your corporate office as well.

Sport Equipment and Accessories

13 Apr, 2020

Because you won’t answer the phone!

I ordered a machine and it didnt put the warranty or instillation on it. Now its on the way and i cant get ahold of ANYONE!!t User’s recommendation: To not buy from here.

Sport Equipment and Accessories

18 Mar, 2020

Needed assistance. None provided.

Difficulty getting in touch with you guys due to long holding waiting patterns in the caller que. Also, provide more options under your categories because if your option isnt applicable and available for you to select from, the call disconnects. That is highly unprofessional. User’s recommendation: Be prepared to wait and wait to actually communicate with a... Read more➤

Sport Equipment and Accessories