More Contact Info

Toll-Free Number:

(800) 510-5651

Customer Service:

Membership

(800) 886-8189

Nautilus Customer Service

(800) 628-8458

(800) 605-3369

General Info:

(800) 952-6927

Promotional Financing

Sales/ Reservations:

(800) 618-8853

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 6:00 am – 5:00 pm PST

Saturday – Sunday: Closed

Company Address

Nautilus, Inc.

17750 SE 6th Way

Vancouver,

United States

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Complaints & Reviews — Bowflex

26 Aug, 2020

Unable to reach customer services

I bought a Tread Climber, since I bought it, has not been working properly. Calling Customer Service wait time is very very long. Sometimes after wait phone is disconnected. Unable to reach customer service. would like to return my equipment. I am feeling very disappointed that i bought this spend more that $2000 on it and not... Read more➤

Sport Equipment and Accessories

25 Aug, 2020

Completely disappointed

I have sent 4 emails and called still nothing done on my bowflex xtl. I have bought 2 bowflex ‘s in 15 years. The original and for past 7 years I have the xtl. My 2 50 lb rods snapped on half towards the mid bottom. They have life time warranty. And now after 7 years I... Read more➤

Sport Equipment and Accessories

20 Aug, 2020

Urgent Stolen Product from your employee and never received my money back

am disgusted and disappointed in Bowflex!!! I have emailed your customer service 3 times due to never receiving my product. I cannot believe you treat your customers like this and to top it off you stole from me because my product was never delivered! Contact me ASAP 916-521-**** damon.kashtiban@***.com. I need answers now! Please escalate this message... Read more➤

Sport Equipment and Accessories

19 Aug, 2020

My treadmill completely broke after 3 months

I havent been able to make contact with the company at all, my treadmill broke after three months. Terrible product terrible service

Sport Equipment and Accessories

3 Jul, 2020

Service for Max Trainer 8

Update by user Aug 03, 2020 Bowflex is completely ignoring my complaints. It is almost IMPOSSIBLE to reach them by phone with wait times as long as 200 minutes !!! And they have not responded to my emails NOR have they addressed my complaint through PISSED CONSUMER. They do not appear to care and I have filed... Read more➤

Sport Equipment and Accessories