My son’s October 2020 honey moon Vacation was cancelled by Bookit 3/21/20 and they have not given me a refund. I have filled a claim with my credit card. This is not acceptable and I think the CEO should be charged with stealing and fraud. I have had to book this same trip with a reputable agency,...
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We booked a vacation to the Excellence El Carmen through BookIt.com. Total of $4483.10 paid on 1/20/2020. Upon arrival we received notificatio that BookIt never paid for the services. We are now being held responsible for these charges again. BookIt.com has some explaining and where is Bud Finlaw (CEO) in this matter. He should be in prison...
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Booked through bookit.com for occidental xcaret for march [protected] back in dec. Have papers/email stating we paid in full. Resort wouldn't let us leave without paying again. Shame on bookit!!!. And was not impressed with hotel – informing me of all of this as we were checking out and shuttle was due to arrive in 15mins. Anybody...
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I paid in full for a flight ticket from Cardiff to Abuja-Nigeria, which is scheduled for the 23rd of March 2020. The flight agent kept complaining that they have not gotten the payment, but my bank confirmed it has reached their account and my account has been debited. I have been trying to reach them via the...
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A couple of things: – Services were charged and not provided ( hotel to airport shuttle never showed up) – Hotel booking was misleading ( construction ) and then it refused to refund. – You need to wait for over an hour to get customer service and if you are overseas there is no number to call...
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