19 Mar, 2020 → by ClaimboUser278831
Didn’t pay our resort in Mexico
2
Booked through bookit.com for occidental xcaret for march [protected] back in dec. Have papers/email stating we paid in full. Resort wouldn't let us leave without paying again. Shame on bookit!!!. And was not impressed with hotel - informing me of all of this as we were checking out and shuttle was due to arrive in 15mins. Anybody have a similar situation???... Or any advice on how to navigate this??