The last few times I’ve used BoltBus. I have been faced with disrespectful drivers and bad customer service. I had a driver be 45 minutes late, another driver who close the door right in my face, looked me dead in the eye and pulled off. Customer service rep tell me to deal with . This is the...
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Today at 5.30pm in Philadelphia a Boltbus cut me off and brushed my car. The driver then cut off another driver and then preceded to go through a red light. The driver was driving extremely recklessly.
My bus was to depart 11:45. The bus never came . When a call was made by another couple waiting , Boltbus stated the bus came at 12:45. You can not miss a big orange bus. It never came.
I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years…
I was on a bus from New Haven to Boston with no AC today (14:15). It was above 100 degrees inside the bus for the entire 2 hours 15 minute drive. A few passengers have told the driver that the bus was very hot but he simply said there is nothing he could do. The driver refused...
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Service
book, the third walks, one of the 4 boxes works. A beautiful stand with an ad flashes, the rooms can be picked up by category - what's the point if everyone is standing in line and waiting for something! 11/23/2017 16:30 I have been waiting for 30 minutes. In line 12 pers. And too often. I can't receive my shipments normally. You electronically improved, but to no avail.
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