The new website upgrade is horrible, instead of making it more user friendly, they made it worse for daily commuters. Before a commuter was able to book multiple tickets and pay 1 transaction fee, now we can only book 1 round trip, 2 tickets, and pay a transaction fee…
There is absolutely no reason a bus that leaves NYC at 9am shouldn’t be able to make it to Greenbelt, MD at 1:15. The bus i was on didn’t leave Baltimore until 1 o’clock. That is just plain bad service. If you know that it’s going to take longer, then you shouldn’t be…
The driver of the bus on Sunday, November 4th 2018 from NYC to Boston.. complete idiot and arrogant moron. Pushing other cars over the line, chasing my rear bumper like crazy.. using high beams just because he can! People inside the bus for sure were very safe during those maneuvers, that idiot should not operate wheel barrel...
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it just happened maybe 10 minutes ago..tried contacting keep saying they’re closed
Left phone on bus i called customer service and they said i have to use my email and i have no phone i asked for another way he said NO that was the only way and disconnected the call
Service
book, the third walks, one of the 4 boxes works. A beautiful stand with an ad flashes, the rooms can be picked up by category - what's the point if everyone is standing in line and waiting for something! 11/23/2017 16:30 I have been waiting for 30 minutes. In line 12 pers. And too often. I can't receive my shipments normally. You electronically improved, but to no avail.
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