They have gotten ridiculous. We missed a shut off notice because we owed a $260 bill the first time in 11 years of being customers. They told me on the phone when I called we had to pay the bill plus 190 so I did. Then we find out what they did not say – they required...
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I was told there would NOT be a reconnection fee as long as my balance was zero … That I qualified for the seasonal shut off.. . Called tonight and was told that it would be 85$ to connect tonight and 50$ tomorrow … The manager then comes and says that she can’t…
So my bill had passed and i paid it in full finally , I’m always low on funds , and have other financial difficulties. And now I’m using my oven to heat my place currently so i dont freeze , call and try to find out how much money they think they need to turn gas back…
I got solar panels installed at my home and blackhills is keeping me from using them . They told me 8 weeks before they can install my meter I’m making a solar payment and a energy payment.thats not right it only takes minutes to install a meter I pay my bill every month never late all I...
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Bills have always been paid on time through autopay. Today they cut our service for unpaid bills even though my account shows they take it out every month. What a bunch of losers. Guy hung up on me because he couldn’t help me. Idiot. I’m sure I’ll have to pay a hook up fee to get it...
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Poor service
This company is not fulfilling its obligations and is unprofessional in its operations, as well as employees are unable to perform the assigned tasks,,, disappears shipments, not delivered on time and false records, do not contact the recipient and the record in tracking status, absurd excuses that do not correspond to reality. I warmly recommend contacting this company if she has intercepted your shipments from DHL, because then you can wait a long time or they will be lost at all...
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