Hi management, I tender my unsatisfied with your company service, understanding now is under MCO and you all want to save and budget combine all passengers in one time but at least inform customers.. I bought ticket at 9.15am and I’m still stranded at Jalan Duta awaiting your bus arrival the counter girl mentioned 9.45am but now...
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The bus has delayed 2 hours from my original ticket at 12.30pm but the bus still not show up. The rest of passenger are furious because they are chasing their appointment. As I was informed, the bus driver don’t want to pick the passenger as long as the bus is not fully occupied by passenger from both...
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On 20 May 2021, around 6.55pm, I bought an express bus ticket from TBS to AMANJAYA from the Billion Star Express Bus counter which stated that the bus departure time was at 7.00pm. However, I found out that the bus had already left the station before 7.00pm while I was already at the waiting area at 7.00pm....
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no plat ppf 9555 pada 7/5/2021 saya tidak berpuas hati di atas sikap pemandu dan peneman pemandu kerana tidak membenarkan makanan dan air di dalam bas kecuali mineral water sahaja sempena pula bulan puasa tidak sepatutnya kerana sebab itu untuk umat islam tak dapat bersahur waktu bertolak pukul 9pm dari kuantan ke butterworth pekara ini tidak wajar...
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Bad service!!! I am waiting more than 1 hour from Terminal Bersepadu Selatan without any solid reason from the staff. I won’t buy any ticket again from Billion star Express (WVH 1551)
