I have a business that I occasionally need to order parts from a Chrysler dealer. I chose Bill Luke because they were very friendly on the phone, and it seemed that they knew what they were talking about. WRONG !! Even giving them the VIN code to order parts, they get it wrong. 3 times !!!! And...
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I just left your customer service department . I was treated terribly. Horrible communication skills by your staff. One of your managers physically bumped me on the way out of his office and its on tape. I will never buy a car from Bill Luke again, I have purchased my last 3 cars from Luke. 0/5 stars
Update by user Mar 06, 2020 Promised that it was checked out needs new tire when rained 2 days later and rained windshield wiper wasnt working right, did not check tires not good condition , showed at night when I was supposed to see all things, guaranteed service when it wasnt for 6 months or more want...
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Took my full size van into Bill Lukes body shop (Phx, AZ) to fix some accident damage to the driver’s side rear (back door, bumper, etc). My van is equipped with a wheelchair list, auto door openers and 6 way electric transfer seat. The seat is after market, but also operates with the original electric seat and...
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