Online order to pick up a pool cleaner at local store. Called the store to see if I could pick it up. Was told it was NOT in stock within 200 miles. Online chat said it would be in today and gave me a tracking number (3 days later). FedEx has not yet received the cleaner (900miles...
Read more➤
I went to the store for the 1st time on 05/08/21. There was 1 person working in the store. I waited patiently (30 plus minutes) while he explained in excessive detail how pool filtration works, many times repeating context. I waited while he engaged in random chitchat. I even waited while he explained things the white, male...
Read more➤
I ordered a Pool liner last year after 30 days and no call from them I went to the store in Woodstock Ga. Where I purchased it to be told that when I ordered it the Manager was a fill-in while the normal Manager was out of town, and it was never ordered. The manager at the...
Read more➤
I bought a new paper filter which they had to order. I was supposed to be here in a week but it took over two weeks. At the same time I bought three circular sun rings for my pool. I opened one and found it to be difficult to blow up. I think it had been in...
Read more➤
I scheduled service with Leslie's pool to replace the pool pump 3 times in as many years. The tech arrived as agreed but immediately said that he needs parts and would try to return that day or would return first thing the next morning. I waited at my home until 2:30pm before calling the dispatcher who said...
Read more➤
Poor service
I received a DHL order from Itella logistics. The package tracking information is marked with incorrect information that a call has been made and cannot be made, even though no one has called. Then they managed to call them and arrange to bring them the next day, which of course they did not. I'm still waiting for my shipment.
Read more...
