More Contact Info

Toll-Free Number:

(855) 838-3888

Customer Service:

Australia

+6 129 037 1388

Brazil

+55 800 001 8400

Central and South America

+5 623 203 6438

Eastern Europe

+4 822 602 2508

France

+3 348 903 2400

Germany

+49 432 155 5050

Hong Kong

+8 522 997 7169

Italy

+39 029 884 8835

Scandinavia

+457 874 4569

Shanghai

+86 216 913 5588

Ukraine

+38 067 703 3206

Headquarters:

+3 902 988 4881

Fax:

+39 02 9884 8828

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:30am – 5:00pm

Locations:

Shanghai

Bestway Global Holding Inc.

No.3065 Cao An Road,

Shanghai, 201812, China

Europe

Bestway (Europe) S.r.l.

Via Resistenza, 5

20098 San Giuliano M.se (Mi), Italy

Central and South America

Bestway Central & South America Ltda

Salar Ascotan 1282, Parque Enea,

Pudahuel,Santiago,Chile

Hong Kong

Bestway (Hong Kong) International Ltd.

7th Floor, East Wing, Tsim Sha Tsui Centre,

66 Mody Road, Kowloon, Hong Kong

Brazil

Bestway Brazil

Rua São João, 1648

Maringá – PR – Brazil

France

Bestway France Sarl

1681, route des Dolines

Les Taissounières – Belem

06560 Valbonne – France

Germany

Bestway Deutschland GmbH

Parkstraße 11,

24534 Neumünster, Germany

Eastern Europe

Bestway Eastern Europe Sp. z o.o.

Ul. Ekologiczna 24

05-080 Klaudyn

Poland

Scandinavia

Bestway Scandinavia A/S

Østerfælled Torv 3

2100 København Ø, Denmark

Company Address

Bestway USA Inc.

3411 E. Harbour Dr.

Phoenix,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bestway Pools , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Bestway Pools

1 Jul, 2021

POOR POOL PRODUCT

I PURCHASED A POOL WITH THE PORTHOLES AFTER ONE YEAR THE POOL STARTED TO LEAK AROUND THE PORTHOLE SO THEY REPLACED THE LINER. GREAT RIGHT! WRONG!!! THEY SENT THE SAME *** LINER AGAIN, AND SURE ENOUGH AFTER ONE YEAR THE POOL STARTED TO LEAK AROUND THE PORTHOLES. THIS TIME THEY REFUSE TO HELP. SAID IT IS PASS... Read more➤

Pools, Spas and Plumbing Supplies

30 Jun, 2021

Pool pump quit after 6 hrs

pool pump quit running after 6 hrs this company is sorry want you to send pictures of ever thing just to send you a new pump been trying to get in touch with someone now for a month . dont buy from this company cant get a respond from them. sorry sorry company. User’s recommendation: do not... Read more➤

Pools, Spas and Plumbing Supplies

30 Jun, 2021

Cant fill up 13 ft inflatable pool, website doesn’t work, no customer service

Just purchased the Bestway 13 ft inflatable pool via Amazon. The one with the grey siding. MANY issues. First: there is wide range of reviews everywhere I researched regarding fill time and ease of fill time. The box it came in says 10 min setup time. Really?? Another review said 1.5 days to fill. Second: instruction manual... Read more➤

Pools, Spas and Plumbing Supplies

30 Jun, 2021

Pool leaking and it’s brand new

I have try to contact them for a week, no call back, no email, nothing! Pool is brand new and leaking air around top and wont hold water. Its is properly installed just a faulty product! User’s recommendation: Do not buy!

Pools, Spas and Plumbing Supplies

29 Jun, 2021

Pump problem

Pump heater has an e02 code, the temp here is not below 39 degrees. Why is it giving me the code? Unplugged the main power it does not correct the problem . This is for a salsa hot tub, Coleman seriess, from Walmart. User’s recommendation: Good luck.

Pools, Spas and Plumbing Supplies

Most Reviewed

14 Jul, 2021

"Awful stay in Tyler Texas and now very difficult contacting customer service and posting pictures of line of the stay they are not pretty. Dirty, dingy and dated. NOT as represented on website."