Purchased 6000.00 worth of appliances. Missed the schedule delivery, they then sold my appliances to someone else. Telling me to I had to wait 8 weeks more for my appliances. Does anything smell bad about this policy??…… NEVER SHOP HERE AGAIN!!! User’s recommendation: Do not shop there.
I bought an open box appliance package. Fridge, Stove, Dishwasher all Kitchen Aide. After calling Kitchen Aide for warranty I was told the fridge was a used appliance over 7 years old. When we plugged into outlet my wife was electrocuted because previous owner had removed ground wire. These appliances were sold as new units. I have...
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After several contacts with Best Buy they did change delivery date to what I wanted. It took talking to FedEx and Amazon to find out that only Best Buy can change delivery date. Best Buy should have done what was requested on the original order and saved me a lot of time and frustration. User’s recommendation: Press...
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Problem resolved, received shipment on date requested. It took a lot of doing including over 25 minutes on the phone with customer service. They came through and delivered on 7/2/21 as requested.
My backup Insignia Micro USB 3.0 Charge Cable (NS MUSB3B) for my phone melted and burned my carpet. This happened January 2021 and after filing many complaints, they assigned an adjuster who went to my house and investigated the cable and flooring. The product was manufactured by Luxshare Precision Industry Co. under the BBY PLI program. So...
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