Poor service, misleading information, rent a car to break when leaving the car park
20.10.2020 was closed long-term lease of the vehicle. To this day, 10.11.2020, the car has been driven for exactly one day, because the car is frozen on the first day after leaving the car park. The company that issued the car to LLC mkr capital (website - buy and drive) the next day we will have it repaired by going to a car repair shop together. A day later, the car was found to have exactly the same problems and more. At the moment, neither LLC Mkr Capital nor LLC Renti has offered me either to choose another car or to offer another car so that I can drive at this time, because therefore, the car was rented, but the invoice for the first month's car rent was already sent back by e-mail. When I expressed the opinion that I would like to terminate the contract because the car was not in working condition, I was called back by Mikhail from the company and informed that all penalties would be applied to me. in full if I want to terminate a contract that is up to five months' worth of car rental. When I ask a question or try a situation, it is not possible to look for any other solutions, I get the answer that I can only repair the car, but there is no other solution and the whole penalty must be paid in full. It looks like a good source of mouse for one day with a car you have to pay a penalty of 130x5 = 650 USD, or you have to repair the car. Of course, I heard statements made to myself that the contract was signed and then the problems of the tenant, but when driving a car for 5 minutes, it is not possible to find all the technical shortcomings. nor does any customer come with a car mechanic, however, trusting a company that offers rental cars to keep them in good technical condition. When taking the car to Senti Renti, the employees, driving out of the car, found that the car had technical problems and sent the car to an independent expert for service. As a result, a troubleshooting report has been received for the corrected items, which are: coil change, coil, breaker repair, spark plug replacement, places prevention and that the machine has been repaired and can now be driven. It's just leaving the car out of space. So no one has offered me a car change, but whether it is possible to drive such a car, it is only necessary to mention when we will be at the service again next time! Arm yourself with patience, money and strong nerves if you want to rent a car here!
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