More Contact Info

Toll-Free Number:

(888) 587-2985

Customer Service:

+55 114 003 3255

+55 800 884 4040

Aviation Consumer Protection Division:

(202) 366-2220

(202) 366-0511

Azul Cargo:

+554 003 8399

Azul Travels:

+55 800 880 2985

ALL OTHER LOCATIONS

+554 003 1181

CAPITAL CITIES AND METROPOLITAN AREAS

Azul Tsa Pre✓®:

(866) 289-9673

Call Center:

+55 114 003 1118

Dot Hotline:

(800) 778-4838

Within the United States

(800) 455-9880

Within the United States

Investor Relations Department:

+55 114 831 2880

Special Service:

+55 800 881 0500

Hearing Impaired persons

Tudo Azul:

+55 800 880 1141

ALL OTHER LOCATIONS

+554 003 1141

CAPITAL CITIES AND METROPOLITAN AREAS

+55 114 003 1141

+55 800 887 1118

Other Info

Other Info (opening hours):

Azul Cargo Hours:

Monday – Friday: 8 a.m. – 8 p.m.

Saturday: 8 a.m. – 2 p.m.

Air Consumer Protection Division

C-75, US Department of Transportation

1200 New Jersey Avenue, SE

West Building Room W96-432

Washington, DC 20590

Company Address

Azul Linhas Aéreas Brasileiras S/A

Av. Marcos Penteado de Ulhoa Rodrigues, 939 Edif. Castelo Branco Office Park, Torre Jatobá, 9º

Barueri,

Brazil

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Azul Brazilian Airlines , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Azul Brazilian Airlines

30 Jul, 2021

Changing flight

I have a flight for today , Im not be able to make it, the COVID test didnt come on time , I called the agency they are not be able to help us

Transport

28 Jul, 2021

Refund for cancelled flight

In November 2019 I purchased flights for two people from Fortaleza to GRU for June 2021. This flight was cancelled by Azul due to coronavirus restrictions on travel. I purchased through BudgetAir UK, who have been advising since the cancellation that they are awaiting the refund from Azul, which is now 14 months ago. They have now... Read more➤

Transport

19 Aug, 2020

Another date to flying

I would like to confirm the new date of my reservation R4VKU6 but to know why the national flight was not changed and I bought the package, even paid for two more bags. Thank you in advance, and I am waiting for the response. My reservation is IF9DMZ

Transport

Most Reviewed

8 Aug, 2021

"Unsolved issue"
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