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Am trying to book a flight from Washington to Colombia RT. The outgoing flight timing is just fine. Duration is 7hrs and 42min. The return flight is not direct BOG-IAD but rather requires plane change in San Salvador and the timing is about 20 hours. Really?? This is not convenient for the passenger. Much too lengthy.
Update by user Jul 04, 2018 Already complained to the bbb and the federal American trade and I will be suing the company. Original review posted by user Jul 04, 2018 I purchased 5 tickets to Brazil to leave today , July 3rd. Three of those are leaving from Fort Lauderdale by airline azul and the other...
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Viaje desde Dallas a Bogota con escala en El Salvador y en compañía de mis dos hijas (6meses y 3 años) y al llegar a bogota tuve que esperar 30 minutos a que buscaran mi el cochesito de las niñas y luego me dicen que lo perdieron en El Salvador que lo etiquetaron mal. Asi que me...
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There was this attendant that lied to me in my face about my Availability to switch seats once the doors are close. She did not know I am a crew member for a different airline so I know the rules and the tricks! I thought it would have been nice to consider me moving…
I bought my tickets online on the Avianca.com website. The web site did not work properly and they charged my credit card twice. I have called AVIANCA 4 times and wrote 2 emails and they say it takes time to get a refund. It has been 60 days and they continue asking me to wait. {{Redacted}}