I received an email stating that the flight has been canceled. Called for rebooking with the voucher and was told they can not use it passed June 30th,2020. Because your going by the purchased date not the actual Departure and Return date. They have always traveled at the end of June tru end of July for years....
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My itinerary was changed due to Covid 19 and I want a refund since I can’t travel the dates they are changing my flight. I have called them and I have tried to call JustFly and no one will help me. User’s recommendation: Don’t purchase from Avianca or JustFly.
It is a disgrace how travelocity or avianca have not sent a cancelation email to notify cancelled flight going to san juan march 22 and every time i call travelocity after a hour and a half they disconnect me like just a second class american from puerto rico. Even though i an good enough to give them...
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I don’t like to change airplanes when I go to visit my siblings in NY, so I try to buy Avianca tickets – they go straight to my destination. They are expensive though, so it takes me a while to find an affordable one. Their food is good too, not the best but I can’t complain.
Let me start by saying that I had a horrible experience with Avianca. It was my first time flying with your company, and unless I get this issue resolved it will for sure be the last. I bought a ticket in November through the Avianca website https://www.avianca.com/us/en/. My ticket had to be changed several times due to...
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