Remote dead. Installed new batteries several times. Still dead. Remote does not illuminate when buttons are activated.
AB made a appointment with me on Saturday July19, 2021 between 1230 and 230 pm. AB confirmed my appointment with a phone call that morning. NO one showed or called to say why no response. I waited Monday – NO SHOW again. I called Tuesday July 22 and waited 45 minutes – NO ANSWER. I called AGAIN...
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After lightning strike took out service, I was on hold for 2 hrs. 6 minutes before customer service rep answered phone. Problem could not be fixed remotely so she scheduled the first available service call, which was eight (8) days later. Service man could not fix cable box so had to contact customer support again. I’ve now...
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Called to have my modem reset on a Saturday, I have been on music hold for more than 60 minutes , just to get a simple reset signal set to my modem which will take less than 30 seconds, .
First of all this is a disaster Second I spoke with the fcc and Lifeline and both have said that the NLAD is not a number that the consumer would have to move forward with your application. My understanding is this is a database that you as a broadband provider would access to verify my info to...
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warranty repair
I have this situation. A year and a half ago I bought a mobile phone in the Motorola online store www.1a.info. Last September, I took my cell phone for warranty repair. When I received the phone from the repair, I found that the case of the phone was replaced (although it was not damaged), but when the case was put, the screws were tightened and cracks appeared in the mounting places. As far as the phone is water / dust resistant (it's very important to me) I asked to replace it, which they promise to replace. After about 2 weeks I get a call that the phone is ready. I return to the service and conclude that my old housing has been replaced, but the screws have been tightened again and have shown cracks in the mounting points again. I returned the phone. Since then I have been called 2-3 more times, that the phone is ready, but when I arrive - it is concluded that the case has not been changed. 2/21/2020 I submitted a request to exchange the phone, but today 12.03.2020. it was still neither rejected nor approved. As a result, the phone has a warranty repair of 6 months. I warmly recommend to think - whether to buy the product in the online store www.1a.info...
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