I need to make an appointment to repair a phone at 1315 Elk Grove Road- 570- 925- ****- Cell phones DO NOT work there- We were at that location recently- left for home since we are old and didn’t want to be there without it- in addition there is no ambulance service for 20 miles- We will...
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A very very big complaint. A big complaint User’s recommendation: Go in person if and when the store opens.
OUR BIG BLACK BOX IS NOT WORKING PROPERLY, WE HAVE CALLED FOR TWO DAYS AND TRIED EVERY OPTION ON PHONE TREE AND NO ONE HAS PICKED UP OR RETURNED OUR CALL. WE HAD A SERVICE TECH HERE THE OTHER WEEK AND CHANG/REPLACED ALL THE CABLES AND THE TV DOES NOT HAVE SOME CHANNELS, SOME WE CANNOT GET...
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i have 9 hrs on hold over several months to talk to somepne even their corporate office does not answer the phone or respond back to numerous messages worst customer service in the country
he should be a valued employee.
warranty repair
I have this situation. A year and a half ago I bought a mobile phone in the Motorola online store www.1a.info. Last September, I took my cell phone for warranty repair. When I received the phone from the repair, I found that the case of the phone was replaced (although it was not damaged), but when the case was put, the screws were tightened and cracks appeared in the mounting places. As far as the phone is water / dust resistant (it's very important to me) I asked to replace it, which they promise to replace. After about 2 weeks I get a call that the phone is ready. I return to the service and conclude that my old housing has been replaced, but the screws have been tightened again and have shown cracks in the mounting points again. I returned the phone. Since then I have been called 2-3 more times, that the phone is ready, but when I arrive - it is concluded that the case has not been changed. 2/21/2020 I submitted a request to exchange the phone, but today 12.03.2020. it was still neither rejected nor approved. As a result, the phone has a warranty repair of 6 months. I warmly recommend to think - whether to buy the product in the online store www.1a.info...
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