We operate a business from home and have all of our Phones, Internet and everything through you guys. Lately we have had hours each day of no phone or internet without anyway to operate. We are being forced to drive to a zone where we get internet and phones. We have been pleased with AT&T in the...
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I would absolutely turn every service I have with At&t off no matter how many years I have been with them. To say they are incompetent and just don’t care is an understatement and if I could switch to another company I would do it in a second. It’s a long story but I will try and...
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Been on the phone three times about this issue. Was passed from department to department. TOLD I COULD ONLY CHANGE TO PAPER STATEMENTS ONLINE. TRIED TO CHANGE ONLINE; WAS TOLD I WAS TOO LATE (deadline was June 15). Didn’t even get the notice until June 16! I DO NOT WANT PAPERLESS BILLING! I want to continue with...
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We’re on the highest speed AT&T has & still getting low numbers. Have had several people come out from AT&T & same issues. They change the boxes & it still happens. The last guy tried charging me $99 but why would I pay for their problems. Now again on Father’s Day a day men want to watch...
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Long story that I’ll try to summarize. In my rural area there are few options for internet. I found At&t had fixed wireless internet and got it installed last October. It worked great until Spring. After several calls regarding outages they finally sent a technician, who told me he could only improve the signal so much because...
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