CSR cut off my 80 year old parents cable/WiFi/internet/phone ALL because she was trying to get a black bar off of her TV and he thought her tone of voice was rude. She wears hearing aides. my mother is hearing impaired and has to have teleprompter phone to communicate. She couldn’t understand him. The phone couldn’t even...
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Att suspended my first net law enforcement account service when clearly the error was att. The account was suspended on 7/7/2021. Att received several payments on account. Also on July 7 2021 representative stated in order to restore service I would have 2 wait 48 hours or refund money back to cards and wait for bank to...
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i returned my handset phones on may 13th of last month, after a week of finally reaching an agent and giving the tracking number i was told the package was never received the agent asked if she could call me back in a week !!! after she calls the warehouse it is bad enough the phones did...
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Colorado Springs was one of the first Places that AT&T started upgrading to 5GE 18 months ago. Our phone service at this point is worse than the service I had in 2005. The data is imaginary. The phones shows coverage repeatedly up to and including five bars and will not connect by phone or Internet.I repeatedly have...
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To whom it may concern: I need your help; I’m trying to transfer my Firstnet line to the customer ATT line for weeks. I spoke with multiple representatives from Firstnet and ATT. Unfortunately, no one can help; not many even know what I’m asking—complete incompetence. Please provide me with the information on how I can resolve my...
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