More Contact Info

Toll-Free Number:

(866) 436-3393

Customer Service:

Amsterdam, NY

(518) 627-9610

Arcadia, WI

(608) 323-2270

Atlanta, GA

(404) 239-6080

Attleboro, MA

(508) 915-5605

Bellingham, WA

(360) 768-2050

Brandon, FL

(813) 654-5955

Burbank, CA

(818) 840-5620

Capitol Heights, MD

(240) 455-0749

Clarksville, TN

(931) 919-2400

Columbia, SC

(803) 451-8888

Columbus, OH

(614) 441-4566

Conshohocken, PA

(610) 825-2171

Cordova, TN

(901) 791-0346

Delmar, DE

(302) 846-9191

Dover, DE

(302) 724-7442

Fairless Hills, PA

(215) 945-3659

Freehold, NJ

(732) 414-3942

Fridley, MN

(763) 502-2480

Frisco, TX

(214) 705-1244

Genesis Credit

(866) 502-6439

Geneva, NY

(315) 789-1134

Greenwood, IN

(317) 885-1171

Honolulu, HI

(808) 421-3100

Honolulu, HI

(808) 791-3300

Killeen, TX

(254) 690-8721

Lansing, MI

(517) 708-8827

Lubbock, TX

(806) 687-3000

Madison, WI

(608) 244-0222

Marietta, GA

(678) 214-7175

Marshfield, WI

(715) 384-7770

Mesa, AZ

(480) 222-4663

Moline, IL

(309) 517-2044

Morrow, GA

(770) 472-4750

Newington, CT

(860) 436-3630

Niles, IL

(847) 470-2580

North Brunswick Township, NJ

(732) 658-8880

North Charleston, SC

(843) 513-1501

Oklahoma City, OK

(405) 951-1414

Orlando, FL

(407) 382-1505

Portland, OR

(503) 459-5500

Progressive Leasing

(877) 898-1970

Richfield, WI

(262) 628-7070

San Diego, CA

(619) 393-4663

San Francisco, CA

(415) 467-4414

Shiloh, IL

(618) 206-2888

Silverdale, WA

(360) 307-7997

Southaven, MS

(662) 510-6001

Springfield, MO

(417) 447-0580

St. Louis, MO

(314) 714-7609

Tempe, AZ

(480) 562-5900

Tukwila, WA

(206) 574-3600

Westland, MI

(734) 589-0700

Wichita, KS

(316) 685-7000

Williston, VT

(802) 878-0710

(800) 477-2222

Barrie, ON

+1 705 728 7838

Kelowna, BC

+1 250 861 9321

Ashley Furniture Emails:

fanfeedback@ashleyfurniture.com

Accounting/ Billing:

(866) 396-8254

Synchrony Financial

Legal:

(800) 757-0064

Privacy Inquiries

Sales/ Reservations:

(918) 461-7792

Fax:

+1 (608) 323-6139

Company Address

Ashcomm LLC

One Ashley Way

Arcadia,

United States

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Complaints & Reviews — Ashley Furniture

22 Jun, 2021

I have case number to return since 06/05/21 no one responding

They need to come my house pick up two chairs!!! But store in Waterford lakes in Orlando Fl not helping us customer service keep saying we need to get authorization from higher up 48 hours now going to 3 weeks

Furniture and Decor

19 Jun, 2021

Customer upset

The worse service that I have ever received in my life……………………………………….

Furniture and Decor

16 Jun, 2021

Epic Customer Service Failure

We purchased a king mattress and an adjustable base from the showroom in Orlando. The bed was delivered and set up as promised. Within a week, we noticed that the mattress would not stay in place on the base, it would slide from side to side, so that one side had a few…

Furniture and Decor

16 Jun, 2021

Defective Headboard

Update since writing my first complaint, nothing has been done Ashley Furniture is A joke, They sent out a technician, all he did was take pictures, He had the audacity to, To ask me could he stand on my bed, and he also asked to stand on my headboard, He didnt come to do any work, how... Read more ➤

Furniture and Decor

12 Jun, 2021

Damaged pieces

I received my bed room furniture with the headboard piece broken. I was still waiting for another box to arrive before I called in the damaged piece. Box arrived barely in tact, 3 pieces broken, so I phoned on a Monday. The gal was nice, took my info said she would expedite the shipping. Phoned the following... Read more ➤

Furniture and Decor