Patient Deception
I am a patient of the Department of Hematology, in the remission stage of Non-Hodgkin's lymphoma, on September 9 I had another consultation with Dr. I. Udre, the next visit was scheduled for 2017. January. The secretary said that as of January, the queue is not being recorded for calling in October. In October, I filled in the e-registration form, called back at the receptionists and said that the registration was not open yet, it would be in the second half of November. Today, November 15, the article application again, the honor of having the honor, after half an hour the girl calls back, but... announces that for January and February can no longer sign up. For calling every week, maybe some free space will appear. Due to the fact that it is practically impossible to call, the last time I called, I only answered after 25 minutes, I do not see the opportunity to be consulted. I am a disabled person in group 2, I just can't sit on the phone every day. When asked if my application could not be placed in the waiting list, the answer was no, applications are answered immediately and if it is not possible to sign in, it is "forgotten". Please tell me, how can a patient living 250 km from Melbourne guess when the registration will start, if the registrants themselves do not know it? And how to go to another consultation at the time appointed by the doctor, if it is not possible to sign up? Besides, I can only have blood tests on a referral from a specialist, and even a GP can't help.
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