More Contact Info

Toll-Free Number:

(866) 703-7170

Customer Service:

(408) 638-3750

Business Customer Service:

(408) 824-7000

Other Info

Other Info (opening hours):

Locations:

Legal

Arlo International Limited

First Floor, Building 3,

University Technology Centre

Curraheen Road

Cork, Ireland

Arlo Technologies Inc,

3030 Orchard Parkway,

San Jose, California 95134

Company Address

Arlo Technologies, Inc.

2200 Faraday Ave

Carlsbad,

United States

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Complaints & Reviews — Arlo

14 Aug, 2021

They blocked me out

They said that someone got into my arlo so they block me out and how do i know if this is true because i cant go on it to see and they want me to pay $200.00 to get it fixed and i said i dont have the money to pay soi cant go onto my account.... Read more ➤

Security Services

13 Aug, 2021

Cant understand arlo rep over the phone “heavy accent”

please need to talk to tech.rep. without a such heavy accent have called 3 different times and spent practically over an hour each time and just such a language difference cant get anywhere they are very knowledgeable and polite -adding a 5th reconditioned pro 2 to watch over my elderly parents and i can go live with... Read more ➤

Security Services

12 Aug, 2021

I have had arlo for over 5 yrs and just the other day i had it to look at a camera now today i got blocked out and they want me to pay 200.00 to fix it

I think this is *** i pay for a subscibtion every month and now i have to pay to use it ! WHY!!!!! I dont have the money to get it fixed WHAT AM I GOING TO DO!!!!!whatch out this can happen User’s recommendation: watch out this can happen to you why should i have to pay... Read more ➤

Security Services

12 Aug, 2021

Cameras not working

My Arlo cameras are set for armed mode. But they are not picking up on anything. I can walk by and the cameras arent going off.

Security Services

10 Aug, 2021

Unnecessary alerts

First, there are no customer service people. Second, there are too many alerts, but you can pay more to stop them? Open the app.alertclose the app alertclear alerts get more alerts. This is something they could do, and their answer is gouge customers with a service that for $$$ will miraculously control false alerts. If 2 people... Read more ➤

Security Services