23andMe




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23andMe

Average Rating:

2.5 / 379 votes / 47 reviews
23andMe, Inc.
230 N Mathilda Ave, Sunnyvale, California, 94086
United States

Phone number: (800) 239-5230
Web: https://www.23andme.com/en-int/

Category: Background and People Search

Toll-Free Number:
(800) 239-5230
23andMe Emails:
Privacy Inquiries
Company Address
23andMe, Inc.
230 N Mathilda Ave
Sunnyvale,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with 23andMe, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — 23andMe

14 Aug, 2021

HACKED EMAIL

My DNA test of a few years ago was with this ‘company’, and I USED to recommend it highly. Then my email address of forever was somehow hacked, stolen, hijacked, whatever. I have since gotten no mail from new found cousins, and cannot sign into my account. After contacting 23, was sent form to fill out and... Read more➤
I was joining 23 and me put in all the information but never received anything stating it went through
1). Not receiving what I thought I was going to get 2). Not being able to conveniently download a precise file to forward to my Doctors. User’s recommendation: Check first to ensure thee results you are looking for are actually what you are going to receive – and are the results available in a file format to... Read more➤
I hadn’t accessed 23andme for a year or so. When I tried to sign on, and change my email address, it rejected gmail as well as another email address I had. I then added an outlook account so that I could change my password. In trying to do this, all of my sign-in information was deleted by... Read more➤
6 Feb, 2021

Merger Privacy Issues

It was informative and settled quickly! Very quick wait time and response! I called regarding the Virgin merger. My wait time on the phone was less than 2 minutes. The customer service rep was knowledgeable and efficient. They do need to expand their menu options. User’s recommendation: Recommend.
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