I ordered a chandelier there, spent almost $ 1000, which is certainly not a fortune, but for me it is a significant amount of money. And I was waiting good service. And what I recieved : delivery postponed, then postponed again and in the end had to wait three times longer than expected. I think this is...
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Item Ordered Availability- Ordered In Stock slip covered Emory Sofa February 2021. Sales Associate( Geri Zatcoff) not store manager (Laurie Bamford) did not once contact me to update my order status. I repeatedly – monthly contacted them. I was told each time that the in stock sofa was now further delayed. The estimated new delivery for the...
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In 1994 I purchased a slipcovered sofa with a lifetime warranty on cushions, even from normal use. For the first few times I requested a replacement cushion, no problem. Then I was told I had a 3-year window to order a replacement, or they would not honor the warranty. Their warranty had changed for new purchases. So...
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Have positive experience in the past. However, now I am trying to get 2 knobs for doors. Knobs are round shape, dark brass color, for black wall units
I sent 600$ on beautiful pillows. The blue velvet ones are falling apart. I have feathers everywhere. I told the sales girl I was going to throw them out. She suggested I call the concierge. Thanks for the help 🙂
