Had the Deluxe model walk in tub with glass doors installed. Bait and switch on the shower doors – this is the 3rd time they have broken – poor quality to say the least – I paid over $11k and was shown quality doors – what they gave me were the cheapest I have ever seen. My...
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I am a contractor trying to get a shower pan color sample so I can get my client to sign off on the color and order your product. I beleive the color is a a 218. I started this process close to two weeks ago by visiting a furgusion shop here in las vegas, then speaking with...
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Product was purchased in August 2018 I thought I was buying a top of the line product, but 2 years 4 months later the coil is leaking in multiple places and needs to be replaced. I have video footage of the bubble leaks and I am very disappointed in the quality control at American Standard. Yes, your...
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I have been trying for two weeks to contact customer support for repairs to my toilet. It is the same issue that I have needed to repair for the third time in as many years. I have sent 2 emails and have called several times and yet speak or be able to contact anyone. At the time...
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American Standard Champion toilet purchased 2 years ago and the toilet cracked for no reason. Purchased at Fergusons, American Standard site says to contact where you bought it. We did and Ferguson after like the toilet was ancient (brand new construction, 2 years old), then acted like we didnt know what we were talking about. After looking...
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Group Fraud
This item is not being delivered under the bad supplier of passport number # 93213 of (01.08.2020) to (08.08.2020)) changed the delivery time three times on 17.08.2020. Then, 21.08.2020. Then, 28.08.2020. Already on 31.08.2020 I called to send the application for a refund, the application was sent on the same day. Promised to return the money within 10 working days until 14.09.2020. It is now 21.09.2020. The money has not been returned yet.
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