This place is ridiculous! I have a claim for AC repair. The HVAC repairman came out, inspected, found a leak and busted pipe. The approval he got to do the work was $500. He was able to fill the freon. For the repair, we are still waiting on approval…that was 2 weeks ago. The freon will keep...
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On May 25, 2021, I placed an electrical claim with American Residential Warranty. Omni Electric was sent to my home to evaluate and estimate the repair cost. On June 4, 2021, Omni Electric sent an invoice in the amount of $625.00. My responsibility for the cost was $325.00, which I paid, and American Residential Warranty was to...
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Called to file a claim on AC not working. They sent a tech that falsely diagnosed the problem to sell me a NEW system of $4900. I called a local company that fixed a simple issue in 30 minutes. The company that was sent by ARW disconnected the system and falsely said we system was full of...
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The customer service sucks when I call for my toilet at the time she tells me that I should be able to fix this myself then after that tell me that’s not cover anyway! than another time I needed a outlet fix the guy came out left without doing anything than I had to get back in...
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Update by user Jul 11, 2021 To date, ARW has done absolutely nothing to try to resolve this issue. They have not contacted me. I wrote an email to them demanding some type of action and they have shown a blatant disregard for fair business, consumer rights, human decency, and all around ethical…
Fraud
Real scam office. First, the attitude from management is simply the opposite. When I told the chairperson that I had a sick child, I was able to listen to the accusations that I was already on the sick page and that he now had to pay a fine for being sick. a will get me off work. And for the fact that the child became ill, I was fired. Absurd! The salary in this company is ridiculously low. Told me that will pay the minimum, state-set rate, which is also written in the contract and will pay on top of the orders, but as a result, when I left the job I was paid only a monthly basic rate, which they themselves have set and which are lower than the national minimum rate per hour.I recommend not participating.
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