More Contact Info

Toll-Free Number:

(888) 232-4535

Customer Service:

Aerie Product

(800) 807-3783

(855) 468-4333

(800) 340-0532

Credit/ Debit Cards:

(866) 913-6765

Visa Credit Card

(800) 843-0875

Store:

(316) 942-0013

Wichita, KS

(316) 686-2884

Wichita, KS

(316) 685-6294

Wichita, KS

Other Info

+1 888 232 4535 (Customer Service) +1 800 843 0875 (Credit Card) +1 800 340 0532 (AERewards) +1 412-432-3300
77 Hot Metal St
Pittsburgh , Pennsylvania
United States – 15203
Canada
Customer Relations, 450 Courtneypark Drive West, Mississauga, Ontario, L5W 1Y6

AE Credit Card & Quick Credit
GEMB, P.O. Box 530942, Atlanta GA, 30353-0942

AE Visa Card
P.O. Box 960013, Orlando, FL 32896-0013 Show MoreShow Less

Company Address

American Eagle Outfitters

77 Hot Metal Street

Pittsburgh,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with American Eagle Outfitters , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — American Eagle Outfitters

18 Mar, 2021

Excessive use of plastic packaging

I received my order of 6 different items and each item was wrapped in separate plastic packaging besides the plastic bag used to ship the product. A company as large as American Eagle should be using more sustainable shipping products especially if they are going to package so heavily. I will not be shopping with this company... Read more ➤

Clothing, Shoes and Acc

12 Mar, 2021

My refund has not been initiated

i had already parceled the order but no refund has been initiated from your site. this is the worst online site i’ve ever used User’s recommendation: don’t use this site. worst site ever.

Clothing, Shoes and Acc

4 Mar, 2021

Jeans are too thin

I purchased a pair of jeans online, order #[protected], and the material on the jeans is so thin that the bum is see through. The material wore down very fast. I have jeans from American Eagle that I have had for 5+ years, so I don’t know what happened with this pair. I have 20+ pairs of... Read more ➤

Clothing, Shoes and Acc

26 Feb, 2021

Late order. NO help from Customer service

Ordered (1) pair of denim jeans from American eagle, paid $20 extra for overnight shipping. That was on the 18th of February. It is now the 26th and customer service refuses to refund me untill I wait (10) more days?!!! All they say is, sorry, we sent you and email with a coupon code for 20% off... Read more ➤

Clothing, Shoes and Acc