I live in an apartment building of 39 units. We share a transformer with a two unit household. Three times in the past month, that transformer’s fuse has been tripped by strong winds or storms. A lineman once told me it’s about a five minute fix. One time, we were left without power for three days. That...
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My power was out from 8/23/21 thru 8/24/21. Due to this outage, I had to discard many of my food items for health safety reasons. Many of these items I had just purchased on 8/22/21; they had not even been opened. I contacted Ameren’s customer service to see if they would reimburse me for my expense. They...
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How do I go about getting a claim form for reimbursement for spoilage of food due to power outage of 17 hours
No ability to report transformer blowing out in alley. Throwing sparks every few minutes. Slightly disconcerting.
This is the worst customer service ever in my life! Ever. And it sucks that we have no option but to use this company. The people who answer the phones have not an ounce of concern or empathy, it’s just “well too bad.” I NEVER receive a paper bill and they are just like “too bad.” They...
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Fraud poor service
I signed a contract with this company because it looks like the most reliable. But as it turned out a month later, it is a real irresponsible affair office. First of all, when I receive the invoice for the first month, I pay it immediately. But they see something they didn't like with my nationality and they turned off the phone without warning. Although I have an official personal identification code in Australia with a permit to live and work, I can see it spit in this office. If you are not a barn, you are a citizen of another nationality. It's something of a series when the Ukrainian president draws genocide against his people. But that's not all. For the time I left the countryside for the city to be officially unlocked, I was billed again. so to speak, the number was canceled then and then,but that's when it was not possible to even call them at their feet. It's just a racket. I can say about irresponsibility when even in letters where I make a claim, an automatic answer comes, but no one actually contacts you. There is such indifference when even God trembles.
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