Update by user Apr 29, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Apr 27, 2021 I used to think Ally Bank was a good bank. I had high hopes for them until today. I made a mobile deposit on Saturday, April 24 and $300 of it was...
Read more➤
When I checked my Experian I noticed Ally doesn’t report up to date always 3 months be hide and not reporting my full potential payment Report history which hinders my credit rating to a certain degree. It seem Ally doesn’t want to show how good your paying your…
Update by user Mar 30, 2021 And no the issue isnt resolved I told the wrecker company I will have the pay off paid in 2 to 3 days because I have to have money transferred. It’s just plain out and out wrong Update by user Mar 30, 2021 I have learned in past few hours all...
Read more➤
My husband and I have a current account with Ally Auto Financial and until last year when COVID his we were on time with our payments. They have called us through out the day with robocalls or with representatives that are unable to speak English. If you make…
Every time I call and speak with CSR something different is being told. If I call to advise on payment arrangement and I am within my 10-day grace period, WHY am I getting harassing’s calls from Ally Collection dept? Previously a supervisor explains I must call in and…
Misleading customers / MTPL case
On the day of the accident (not my fault), I arrived at the American Insurance House with a coordinated notice. I filled in the required forms and had the option to choose repairs or monetary compensation. I ask the employee if it is possible to find out the amount of compensation and then decide whether I want money or repairs. The woman said that I could choose to pay the money and as soon as I found out the amount (upon receiving the sms), I could contact them and request repairs. After 8 days of receiving the sms and concluding that the amount is inadequately low, I call the ban and of course I get an explanation: "I don't know who told you this, but we don't practice such things. "To him." Explained that in principle it is possiblebut the decision has already been made and in my case they will no longer exchange for repairs to correct for the money that will be credited to my account. What adds is that the amount is 70% of the amount, which is not enough for the purchase of original parts and it is not counting the damage to the rolling part, which was not initially inspected. In principle, the quality of repairs and parts is immediately suspect. When I asked the reason for the refusal, the answer was that it would not work and everything. I do not recommend this office to anyone, employees at all can not be trusted, openly lie in their faces and smile, but then treat it as the worst enemy. It felt like our gray mice for kopecks on behalf of the great gentlemen were ready to conquer our people.
Read more...
