Undelivered
This company is completely unable to meet its delivery obligations. I receive an SMS message on my phone. No. That the shipment will be delivered to my company address, which is indicated correctly, the product is not delivered, the next day I receive info that the wrong address is indicated, I sent the correct address again, I received a message that 5 days! I will receive an answer in time, call Dpd, the number is of course not easy to find, miraculously I can call after 10 minutes, I ask if I can't pick it up myself, Says only to the next day I have to go through, the next day I receive an email from iExpress to send the correct delivery address, after 20 minutes I manage to call dpd, nobody knows anything about yesterday's conversation, the package is of course not delivered,ska is currently in the terminal, when the delivery does not know, because you only see where it is, you do not see the plans, I also see it in the iExpress system without calling, entering shipment no. The product is for the production of spare parts, I need urgently, a complete nightmare company, I have not had such problems with venipak or FedEx couriers, sometimes the courier fails, then delivers the next day, but so that 3 days package in Melbourne was. Now the demand is high, customers do not have to fight, then you can do as you please, the fee is of course not reduced, penalties for late orders are not provided for in the contract, a complete nightmare.
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