Defective product.
I ordered a coffee machine philips, I picked up the product myself, I paid in cash on the spot. Nothing had to be signed in the store about the receipt of the product or about the fact that the product is in working order / without defects. Don't worry about it, because nowadays the goods are delivered by couriers, through parcel terminals, etc. Usually everything is fine, so I do not look into the open box in the store, relying on the fact that this time will be the same. I brought it home, opened the box, removed the top foam and saw that there was a crack in the display. Since the store was already closed - I called the next morning in the morning to ask for an explanation and solution to the situation. Which the store did not show interest in, replied that it could not be and hinted that I was to blame. Since I won't resign they said to take me to the philips center, there will also assess why the gap occurred. When asked about the service time, it was mentioned that it will be 2-3 weeks. Since the device was needed sooner I asked about the possibilities of return, to which I also received a negative answer - that it will not be possible. So I've started using the device right now.
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