Toll-Free Number:

(800) 622-4863

General Info:

(844) 300-4222

Other Info

+1 800 252 2148 (Customer Service) +1 800 282 3315 (Head Office) +44 175 382 8600 (United Kingdom)
6 High Ridge Park
Stamford , Connecticut
United States – 6905
United KingdomCharter Court, 50 Windsor Road, Slough, Berkshire, SL1 2EJ Show MoreShow Less

Company Address

cxLoyalty Group, Inc.

6 High Ridge Park

Stamford,

United States

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Complaints & Reviews — Affinion Group

21 Feb, 2021

Claim death benefits

I called on January 21,2021 , January 27,2021 informing the reps I talked two on two different occasions to get a claim mail to me since I am the beneficiary. The deceased is curtis lee mitchell, sr . Death was 12/4/2020. I was told I should receive my claim by 02/10/21 as of this date I have... Read more➤

Unauthorized Charges

19 Feb, 2021

Husband passed away Jan. 23,2021 found Family coverage ID 73248**** His name Earl J. Brown

My Name is Margaret Brown wife. Is there a Family plan policy I need to apply for? Send info please. My Husband had been battling Bladder Cancer for 2 years. He passed away 1/23/2021 User’s recommendation: Found proof he has coverage now to see if you pay.

Unauthorized Charges

16 Sep, 2020

Sent insurance premium for 73442 $109.20,73451 $131.40,73450 $175.20

I have sent payments for 3 Insurance premium. The checks were not cashed from Chase bank. Please send the address for sending payments. Also confirm receipt of payments VINOD K JAIN 2243 Sierra Blvd Sacramento CA-95825 User’s recommendation: PLEASE SEND ANNUAL BILL.

Unauthorized Charges

20 Aug, 2020

I recieved a bill from Fingerhut Advantage. I do not owe Fingerhut anything. I called them about a $22.50 charge. They said it was from Affinion for AD&D insurance. I did not authorize this item.

Please do not send Fingerhut another statement.

Unauthorized Charges

9 Jul, 2020

Insurance payment

With your office being closed,I can’t talk to someone about making a payment,and my insurance has not been payed.The last payment was taken out last year, I have no coverage now.I am calling from the PissedConsumer line. How are you guys closed business still goes on

Unauthorized Charges