Terrible service!
Terrible service! I had taken a loan at this institution. The job and the date of the salary changed, so it was necessary to make changes to the contract in order to delay payments. Call the LoanBank, a kind specialist says that yes, we can make changes, they will be an additional 26 USD. OK good! The specialist tells me that 26 dollars can be added to the next payment. Well just perfect! Until I on Friday call a customer service specialist, again something new and say I can go to the mail to sign. Friday was one rush and failed to sign. Signed on Monday! And on Monday I call the customer service specialist dina and say no, it was still mandatory to sign on Friday, wake me up and saythat you have to pay 26 dollars right away, which is generally contrary to what another specialist told me and 26 dollars when I am ill, there is also money if there are additional expenses for medicines! Ok, angry aisle sign on monday. Everything is ok, and again call from the "special" dinas and say, go back to the post office, the post office forgot to take a copy of the id card! Well I apologize, respect the LoanBank, train your employees! And postal workers too! If you are already so busy and close all the branches, then provide the perfect service to everyone who is not in your office! Terrible office. service samples”
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