More Contact Info

Toll-Free Number:

(800) 476-9669

Customer Service:

Canada

(800) 611-9058

Headquarters:

(303) 444-7755

Fax:

+1 (303) 444 0406

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8 AM – 5 PM (Mountain Time)

Mailing Address:

5405 Spine Rd,

Boulder, Colorado 80301

Company Address

Aerogarden

PO Box 18450

Boulder,

United States

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Complaints & Reviews — AeroGarden

15 Dec, 2020

Still waiting for package delivery

I ordered my package on November 28. I am still waiting for it to be delivered. I have no idea if it shipped. I am getting angry because it is a Christmas present and I need it for Christmas. Can someone help me please??!!!

Landscaping and Gardening

10 Dec, 2020

Ignored by customer service after several attempts to contact and no status on my order.paid extra for expedited shipping and have no update weeks after my order

Order 20014**** I made this order on November 28..paid for 2 to 5 day shipping and haven’t even received an email that it is being shipped 14 days later. I have emailed 3 times and been ignored. Extremely Disappointed in your customer service. User’s recommendation: Don’t order from this company if you value customer service. They ignore... Read more➤

Landscaping and Gardening

25 Nov, 2020

Sent Order – no order #, no contact #, nothing.

I have tried contacting your company this Morning. no answer phone #’s, and 3 emails w/o a reply you all SUCK. Really sad! I thought I was sending a Birthday Present to my Daughter. Very Sad! Typical work ethic from Boulder! User’s recommendation: Find another Company!

Landscaping and Gardening

29 Oct, 2020

Left light on the garden doesnt work

We received the Aerogarden “kit” about a month ago and the light on the left side doesnt work. This is the 3rd time i have tried to email you and im getting a bit irritated. I just want it to work. My plants are doing ok at the moment, but i would like the whole thing to... Read more➤

Landscaping and Gardening

19 Oct, 2020

2 of my pods never germinated

I received an Aero Garden as a gift and planted it on 9/22/20. My Genovese Basil and Thyme never germinated. I would like replacement pods for the above mentioned herbs. Please let me know how we can make this happen. Thank you in advance for your help with this matter. User’s recommendation: You need to be persistent... Read more➤

Landscaping and Gardening